Use of Personal Information

Handling of Personal Information for Factory Tour Reservations

1.
1. Personal information provided by customers shall be used for the following purposes:

Personal information provided by customers shall be used for the following purposes:

  • (1) To respond to or contact customers regarding inquiries and feedback;
  • (2) As reference material for development of new products and improvements in existing products and services;
  • (3) For internal communications and response management;
  • (4) For inquiries by phone, to record conversations for the purpose of improving service;
  • (5) To provide useful information to customers who have requested it.
2.
2. Personal information provided by customers is never provided to or left with third parties.

Personal information provided by customers is never provided to or left with third parties.

3.
3. Appropriate protective measures are in place for storage of personal information provided by customers

Appropriate protective measures are in place for storage of personal information provided by customers

4.
4. Individuals may, at any time, request disclosure of, corrections to, or suspension of use of the personal information they have provided.

Individuals may, at any time, request disclosure of, corrections to, or suspension of use of the personal information they have provided.

If you wish to request such disclosure, correction, or suspension of use, please contact the Personal Information Inquiry Center via email form, as shown below.
Note that when making said inquiry, you may be asked to verify your identity.
If we are unable to verify your identity, we may be unable to respond to your inquiry.

5.
5. Customers may provide information to the Company at their own discretion. When doing so, however, please ensure the information is accurate. If information cannot be provided or is inaccurate, we may be unable to send a response.

Customers may provide information to the Company at their own discretion. When doing so, however, please ensure the information is accurate. If information cannot be provided or is inaccurate, we may be unable to send a response.

6.
6. The Company does not obtain personal information from its customers in ways that are not easily detected by the customer.

The Company does not obtain personal information from its customers in ways that are not easily detected by the customer.

Contact regarding personal information from customer inquiries

Contact: Kirishima Shuzo Co., Ltd. Customer Service Center
4-28-1 Shimokawahigashi, Miyakonojo, Miyazaki Prefecture, 885-8588,JAPAN
(For contact details, please refer to the Inquiry Form.)

(Individual responsible for personal information protection: General Manager, Administrative Division, Kirishima Holdings Co., Ltd.)